Overview
Using SCORM export requires us to whitelist your LMS so that the content can be successfully displayed. In order to do this, we need to know the specific URLs where our training is shown in your LMS — specifically:
The main website address (your LMS) where employees take the training
Any other websites or tools that help display the training behind the scenes
Think of it like this: if your training is inside a set of picture frames, we need to know about all the frames around it. That way, we can make sure it’s only visible in trusted places — and not embedded somewhere risky.
Step-by-step Instructions
Please watch this short (<3 mins) loom video, where we walk through the specific steps required to collect this information from your LMS.
Export a module as SCORM from the Adaptive platform. This process is covered in our SCORM export help article.
Import the file into your LMS.
Publish and view the course as an end user (e.g., employee or learner).
Note the top-level domain in the browser while viewing the course.
Inspect the page to find all iframe URLs. This process is slightly different depending on the browser you use. We detail how to do this for Chrome and Safari below.
Copy all of the URLs into a document, and share it with us. We'll take it from there.
🔍 How to Inspect in Chrome
Right-click anywhere on the course page and choose Inspect.
In the panel that opens, press
Ctrl+F
(Windows) orCmd+F
(Mac) and search foriframe
.Look for iframe elements and copy any elements you see — these are the frame URLs we need.
🔍 How to Inspect in Safari
Enable the Developer Menu (if not already done):
Go to
Safari > Settings > Advanced
Check “Show Develop menu in menu bar”
Right-click on the course page and choose Inspect Element.
Press
Cmd+F
and search foriframe
.Look for iframe elements and copy any elements you see — these are the frame URLs we need.