Why Set Up a Wrapped Alias?
Each company using Adaptive receives a single, fixed email alias for phishing reports (e.g., [email protected]). This alias cannot be customized, renamed, or replaced.
To make reporting easier and more intuitive for employees, we recommend setting up a Google Group alias (e.g., [email protected]) that auto-forwards reported emails to your Adaptive alias. This provides a more user-friendly experience while retaining full functionality in Adaptive's Phish Triage.
Before You Begin: Retrieve Your Adaptive Email Alias
You’ll need your company’s Adaptive-provided email alias to complete the steps below.
How to Find It:
Log into the Adaptive platform.
Go to the Workspace section in the sidebar.
Click Settings.
Navigate to the Phishing tab.
Scroll to the Phish Reporting section.
Under Manual reporting via email alias, copy your company’s unique alias by clicking the copy icon.
Step-by-Step Instructions
Step 1: Go to Google Groups
Visit groups.google.com.
Click on "Create Group" to begin setup.
Step 2: Name the Group and Set the Email Address
Group Name: Choose a clear name like “Phishing Reports”
Group Email: This is the alias employees will use (e.g.,
[email protected])Description: Optionally add a short description like “Internal alias for reporting phishing emails.”
Step 3: Configure Group Access Settings
Set access permissions based on your organization’s preferences. Typical settings:
Who can post: Only users in your organization
Who can join: Anyone in the organization
Who can view conversations (Recommended): Group owners (to keep reports private)
Step 4: Add the Adaptive Email Alias as a Group Member
From the Group dashboard, navigate to "Members" → "Direct add members"
Paste the Adaptive-provided email alias (e.g.,
[email protected]) into the member fieldDisable welcome messages if desired
Step 5: Save and Activate the Group
Once setup is complete:
Save your changes
Ensure the group is active and the alias is functioning
Test by sending a phishing test email to
[email protected]and confirm it lands in your Adaptive Phish Triage dashboard
✅ You’re Done!
Once saved:
Employees can start forwarding suspicious emails to your new friendly alias (e.g.,
[email protected])The underlying reports will still be tracked and triaged by Adaptive, just as if they were sent directly
This approach simplifies employee workflows while maintaining the full power of Adaptive's phishing detection and reporting infrastructure.
If you need help retrieving your Adaptive email alias or have questions about best practices, please contact [email protected].