Adaptive keeps employees on track with automated notifications for the trainings they’re assigned.
Whitelisting Training Notifications
To ensure every reminder is delivered, ask your IT team to allowlist:
IP Address: 149.72.73.78
Sender: [email protected]
Default Notifications
At minimum, users receive:
Enrollment emails when they’re assigned training
Completion emails when they finish training
Optional Notifications
When configuring a training campaign, admins can enable any of the following:
Gentle Nudges – weekly reminders
Urgent Reminders – daily reminders starting 5 days before the due date
Overdue Alerts – daily reminders after the due date until completion
Manager Escalations – summaries that highlight direct reports who are overdue or approaching their due dates
Notification Branding & Personalization
You can edit the subject, sender name, and email body. Your company logo appears automatically in the email.
Slack & Microsoft Teams Notifications
If your Slack or Microsoft Teams integration is connected, you can send the same reminders through those channels. Customization of these reminders is also supported.
How to Resend a Notification
Admins can resend training notifications with the following steps:
Go to the Employees tab.
Find and select the employee to open their drawer.
Open the Notifications tab.
Locate the specific notification and open it.
Select Resend notification.